WinSCP FTP Settings

Step 1 - Download WinSCP

WinSCP is a free FTP client for Windows. It supports SSL FTP (FTPS), which is required to protect your ftp login information and upload files to our servers.

Click Here to Download

During installation, select the default options (Typical Installation, Commander).

Step 2 - Setup WinSCP

Before you can start uploading files you will need to establish a connection to our server by following the steps below:

  1. Launch WinSCP
  2. The Login session window will automatically open. Click on New Site on the left side (if not already selected)
  3. Under File protocol, select FTP
  4. Under Encryption, select TLS/SSL Implicit encryption
  5. Under Host name, enter
  6. Under Port number, enter 990
  7. Under User name, enter Your Username
  8. Under Password, enter Your FTP Password (Different from your account password and can be reset via Change FTP Password)
  9. Click Save (this will open a new window with additional settings)

  10. Under Site name, enter a nickname of your choice
  11. Under Folder, leave as the default of <none>
  12. Check Save password, which will save your password so you don't need to re-enter it every time
  13. Click Ok

  14. Click Login (at the bottom) to connect to our server

Step 3 - Upload Files

Once connected to the ftp server, the files on the server will be displayed on the right hand side.

On the right hand side (ftp server), double click the folder for your domain name to switch to that directory.

On the left hand side (your computer), locate the folder on your computer that you used to store your website files and drag and drop the files from your computer (left side) to the ftp server (right side).

Be sure to include a default file when uploading your site.

Having trouble uploading your files?
See our Troubleshooting FTP Problems guide.

Contact Support

We generally respond within hours on weekdays. Holidays and weekends may take longer.

Safety Tips

Protect Your Password
Never share your password. We will never ask for it.

Beware of Scams
Don't be tricked into renewing domains with a company that has no right. A domain can only be renewed through our website.
Learn More