Last Updated on: October 5, 2015
use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material
changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
How we collect information
Customer Information. You provide us with your name, address, phone number, email address, username/password, credit/debit card or bank information and other personally identifiable or confidential information. This information is provided in a number of ways: registration, ordering, and other requests for information. If you were referred to our site by a source known to us, this referral data is also recorded. This information is all aggregated to create an administrative record that includes data related to the Services, how you use the Services, problems related to the Services, and notations from our staff about our relationship with you, among other things (Customer Information).
Domain Name Information. When you register a domain name with us, we collect contact information such as name, address, phone number, email address, and other personally identifiable or confidential information, as well as specific information required by each top level domain name registry. The specific information we collect during the registration process is set out in our Terms of Service (Domain Name Information).
Customer Inquiries. If you contact us about a problem, or with a question, you may share specific information related to the reason you have contacted us (Customer Inquiry Information). This information may be tied to, or input into, the Customer Information.
Statistical Information. All of our servers collect statistical information such as your IP address, date you visited, page you visited, computer you are using, and operating system, among other data. Third party service providers may also use web beacons to monitor or track this statistical information for us. (Statistical Information)
How We Use the Information We Collect
All information either alone, or when combined with other information, may be processed in such a way as to identify you individually. This section describes how we use various categories of information, and whether we use it, or process it, in ways in which Misk, and our third party service providers, can identify you.
Cookies. We use the information provided by the cookies to change the way our website
looks to you; keep you logged in to certain areas of the website; enable the Services; ensure continued connection to our equipment; and to collect demographic data about where visitors
to our website come from, go to, and how they behave. Cookies may be used to identify you individually.
Customer Information. We use Customer Information to identify Customers individually. Customer Information is used throughout our business to provide the Services to you. Information related to payment, such as a Customer’s credit card number, is only used to ensure we receive payment for the Services. It may be shared with third parties affiliated with us if they provide services through us to you and those services are billed by them independently. No other Customer Information is disclosed outside Misk, except as provided below. Customer Information may be stored by us following termination of the services.
Domain Name Information. All Domain Name Information is public information. We only use this Domain Name Information to provide the Services. When you sign up for domain registration services, we share your domain name information, as necessary with third parties to provide that service. These third parties may use Domain Name Information differently. Domain Name Information may be stored by us following termination of the Services.
Customer Inquiries. We use Customer Inquiry Information to identify you individually. It is used throughout our business to provide the Services to you. Customer Inquiry Information may be shared with third parties to identify and fix problems with the Services when we are not capable of doing so ourselves. Customer Inquiry Information may be stored by us following termination of the Services.
Statistical Information. We use the Statistical Information to operate our hardware and software, diagnose problems and administer
our website. We may use this information to modify the Services based on who is visiting our website and what they are purchasing. Statistical Information may be used to identify
you individually. Statistical Information may be stored by us following termination of the services.
Emails From Misk. While your account is active with us, you may not generally opt out of receiving service related email communications
from Misk.com such as order confirmation emails, critical service changes/updates, new product notifications, etc.
Options and Inquiries
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or deactivate it by making through your Misk Control Panel, by emailing our Customer Support Team at email@example.com, or by contacting us by telephone or postal mail at the contact information listed below.
You may ask for a list of third parties who provide services through us by sending an e-mail containing your Misk.com username and the services you have purchased to: firstname.lastname@example.org.