An FTP program is used to upload your website files to us. Make sure you've already enabled web hosting for your domain name.
We recommend using FileZilla (instructions below) to upload your website to our servers.
If you need to use another FTP program, you'll need the Misk.com FTP Settings.
Step 1 - Download FileZilla
FileZilla is free and works on Windows, Mac, and Linux. It supports SSL FTP (FTPS), which is required to protect your ftp login information and upload files to our servers.
Step 2 - Setup FileZilla
FileZilla's latest version has changes that require us to update our ftp servers. We'll be making those changes within the next few weeks. In the meanwhile, to upload your website, you can use use WinSCP on Windows, OR Cyberduck on Mac, OR an older version of FileZilla that was previously working for you (working versions: Windows, Mac). You can also use any other ftp client.
Before you can start uploading files you will need to establish a connection to our server by following the steps below:
- Launch FileZilla
- Select Site Manager under the File drop-down menu
- Click on New Site and give the connection a name by clicking Rename (e.g.: example.com)
- Under My Sites, click on the connection you just created
- Under Host, enter ftp.misk.com
- Under Port, enter 990
- Under Protocol select FTP - File Transfer Protocol
- Under Encryption select Require implicit FTP over TLS
- Under Logon Type select Normal
- Under User, enter Your Misk.com Username
- Under Password, enter Your FTP Password (Different from your Misk.com account password and can be reset via Change FTP Password)
- Click on Connect to connect to our server
The first time you connect to our FTP server, you may be prompted to trust our SSL Certificate. Select Always trust certificate in future sessions at the bottom and click OK.
Step 3 - Upload Files
Once connected to the ftp server, the files on the server will be displayed on the right hand side.
On the right hand side (ftp server), double click the folder for your domain name to switch to that directory.
On the left hand side (your computer), locate the folder on your computer that you used to store your website files and drag and drop the files from your computer (left side) to the ftp server (right side).
Be sure to include a default file when uploading your site.
Having trouble uploading your files?
See our Troubleshooting FTP Problems guide.