Pointing to a Mail Server

The MX Record specifies the mail server that handles your incoming email. You can list one or more servers with different priories.

Changing Your MX Record

To point the domain to an email provider, you need to edit the MX record.

  1. Contact your email provider and obtain their MX records
  2. Login to your Control Panel at https://www.misk.com/cp/
  3. Click on your Domain Name
  4. Under Essentials in the top area, click DNS
  5. Under Incoming Mail Servers (MX), click Edit
  6. Enter the Server Name and Priority
  7. Click Save

Priority
You can list one or more servers with different priorities. The MX Priority indicates which mail server should be used first. The server with the smallest number priority will receive all email unless it's down, at which point mail will go to the next highest number priority (if any). For example, a MX record with a priority of 10 will receive all email for the domain unless its down, in which case a second MX record with a priority of 50 would receive the messages.

Load Balance
MX records with equal priorities will cause incoming email to be distributed between those mail servers evenly.

How Long will the Change Take?
DNS changes are made immediately and in realtime across our nameservers. However, due to dns record caching by internet service providers, it may take a few hours for everyone to see the changes.

Pointing to an IP Address
MX Records must point to a hostname. Therefore, if you want to point to a mail server's ip address, you'll first need to create an IP Record (A/AAAA) and then point your MX record to that hostname.

Misk.com Mail Servers
If you've pointed your MX record to another provider and want to use our email service again, click on the Email option, which will give you the option to reset your MX record to ours.

SPF and DomainKeys

These are dns records that you can setup for your mail server to help combat spam and message spoofing.
SPF Records and DomainKeys

Subdomain MX Records

You can add MX records to a subdomain to allow email on it (ex. you@anything.example.com). MX records are generally created on the main domain itself (ex. example.com for you@example.com). However, you can create MX records on subdomains as well (ex. anything.example.com), which are rare but can be used for special purposes such as an email marketing server.

To avoid confusion, we've made the button for adding new subdomain MX records smaller since most people don't need these.

Follow the instructions below to create a new subdomain MX record:

  1. Login to your Control Panel at https://www.misk.com/cp/
  2. Click on your Domain Name
  3. Under Essentials in the top area, click DNS
  4. To the right of the Incoming Mail Servers (MX) heading, click the small [S] button
  5. Enter your Subdomain in the first blank field
  6. Enter the Server Name and Priority
  7. Click Save

Contact Support

support@misk.com

We generally respond within hours on weekdays. Holidays and weekends may take longer.

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