Email Forwarding

You can create an unlimited number of email forwarding addresses at your domain name with our Domain Essentials package.

Create an Email Forwarding Address

  1. Login to your Control Panel at https://www.misk.com/cp/
  2. Click on your Domain Name
  3. Under Essentials in the top area, click Email
  4. Click Add Email Address and select Forwarding
  5. Enter an Email name and Destination
  6. Click Add

Forwarding to multiple destinations
Simply enter one email address per line in the destination email address box to forward to multiple addresses. Each forwarding address can forward to a maximum of 15 destination addresses.

Catch-all/Wildcard Address
You can enter * as the email name to setup all unassigned email to go to that address. This address must be a Misk.com Hosted POP3 Email Address and cannot be forwarded to another server. Catch-all addresses can catch a lot of spam and forwarding it onto other servers affects our server reputation and ability to deliver email to those servers, which is why we don't allow forwarding of catch-all accounts to external addresses.

Forwarding to Mobile/Cell Phones as SMS
Did you know that you can setup your email to forward to your mobile phone as a text message with several cellular phone providers? Read our guide on Forwarding Email to Mobile Phones to learn how.

No Password
Email forwarding addresses simply redirect mail to another address. Since mail is not stored on or sent directly from them, they do not have passwords.

Forward a POP Address
To forward a POP address, switch it to Email Forwarding.

Problems Receiving Mail

Troubleshoot any problems you're having with an email forwarding address.

Check the Expiration
If the domain or Essentials has expired, it will go offline. Login to your control panel and view the expiration dates for your domain and Essentials package. A red expiration date means it has expired and needs to be renewed. After it's been renewed, your email should start working again.

Receiving a bounced message
Any message rejected on our end will always result in the sender receiving a bounced message. This bounced message will state why it was rejected and how the sender can fix it.

Not receiving a bounced message
In that case, the message is being blocked by the destination address. Spam filters at some forwarding destination mail servers can have trouble with forwarded email since the email "To" address doesn't match the destination. If your forwarding destination mail server rejected the message or filtered it for any reason, the sender will not receive a bounced message. Generally, these sort of issues are temporary and resolve themselves as your destination's spam filter adjusts. However, if it doesn't, you'll want to contact them for assistance.

Switch to a POP Email Address

Email forwarding addresses can be unreliable due to spam filtering done by your destination address (when forwarding to a non-misk email address). If this is your primary address, consider changing it to a POP address. POP addresses avoid filtering and deliverability issues at your destination address. You'll also be able to send mail and can easily setup an email client (including popular webmail services) to check your email.

Contact Support

support@misk.com

We generally respond within hours on weekdays. Holidays and weekends may take longer.

Safety Tips

Protect Your Password
Never share your password. We will never ask for it.

Beware of Scams
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