Domain Nameservers

The Nameservers listed on your domain have full control over your domain name's dns, hosting, and email services.

Update Nameservers

  1. Login to your Control Panel at
  2. Click on your Domain Name
  3. Under Domain in the top area, click on Nameservers
  4. Replace the current nameservers with the new nameservers
  5. Click Update Nameservers

How long will the changes take?
The change is made immediately on our side and with the registry. However, it takes anywhere from a few minutes to several hours for the changes to take effect due to dns record caching by your internet service provider. If it's been more than 24 hours and your domain is not working, your hosting company has likely not setup your domain on their system or you've entered the wrong nameservers. You'll want to contact them to ensure everything is setup correctly on their end.

Does it matter which nameserver I list first?
No. Due to the way the internet works, requests are spread equally among the listed nameservers for your domain name.

How many nameservers do I need to have?
Most extensions require a minimum of two nameservers. Some extensions will allow you to get away with one. Additional nameservers provide redundancy so your site stays up if one of the nameservers go down.

Do I need an ip address?
No. When pointing your domain name to a set of nameservers, you do not need the ip address. You only need to enter the name of the nameserver.

More Control With Essentials
You can also point the domain to your hosting provider using our Essentials package. Use any hosting provider even if they don't offer nameserver service and have the option of using our powerful email service or a another email service. You'll have the added advantage of using our highly redundant dns service to keep your domain online.

Update Multiple Domains
Perform a bulk nameserver update or review your nameserver report.

Custom Nameservers

If you run a hosting company yourself and are running your own dns nameservers, you can Custom Nameservers such as and You will need to register them with the registry and specify the ip address so that others can use your nameservers as the nameservers on their domain name.

Contact Support

We generally respond within hours on weekdays. Holidays and weekends may take longer.

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