Change TTL

TTL (Time To Live) controls how long dns resolvers should cache your dns records. You have full control over the TTL value of your dns records. The longer the period, the fewer external queries dns resolvers will have to make and the faster your site will be. However, when you update your dns records, it can take up to this amount of time before all caching nameservers see the new entries.

Editing the TTL

We allow values between 5 minutes and 24 hours. Our default is 2 hours and is recommended unless you have specific needs.

  1. Login to your Control Panel at
  2. Click on your Domain Name
  3. Under Essentials in the top area, click DNS
    • For Default TTL (applies to all records unless an individual TTL is set)
      1. Scroll down to the Default TTL section
      2. Click the Edit button next to the current default TTL
      3. Enter the new value
      4. Click Save
    • For Individual TTL
      1. Scroll down to the Default TTL section
      2. Click Set Individual TTL in the lower right corner
      3. Click the TTL button to the right of the dns record you want to edit
      4. Change the drop down to Custom TTL
      5. Enter the new value
      6. Click Save
      7. Click the Close TTL Editing button at the top to exit Individual TTL editing mode

Contact Support

We generally respond within hours on weekdays. Holidays and weekends may take longer.

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