WHO IS MISK.COM?

Misk.com has been helping individuals and businesses register domain names and put themselves online since 1998. Misk.com is driven by research and innovation, which is backed up with a passion for stellar customer service.

Following the privatization of the domain registration industry, in May of 2000 our first automated domain registration web site was launched as RegisterSite.com. We changed our name to Misk.com in July of 2005 to build a unique brand and so our name wouldn't restrict the type of services we could offer.

Our pricing is to the point. You won't see any $9.99 or $24.95 pricing with us. Nice round numbers. We're not trying to trick you into thinking the product is a dollar cheaper.

You won't get routinely bombarded with offers from us either.

Our products are straight forward. You won't see 5 plans with tiny differences in features and pricing. We offer Domain Registration, which pays for the domain registry fees, Domain Essentials (includes web hosting, email, dns, and more) so you can fully use the name, and Premium Email Packages for those with professional email needs.

We take customer support very seriously. During the early days Nitin Agarwal (our founder, President & Chief Architect) provided support himself around the clock, no matter what he was doing. That drive for excellence now motivates our entire company and keeps our customer support team stay focused on providing some of the best customer support we hope you've ever experienced.

Our support section is hand written by the same in-house support team that answers the phone and your emails. Check it out!

We have an excellent uptime record and have heavily invested in our infrastructure to ensure the highest uptime.

This includes buying the highest quality equipment and running extensive burn-in tests before deployment. We also utilize RAID 1 Mirroring or RAID 6 technology on every server to protect against hard drive failures.

Every server needs a reboot now and then. That's why we buy two of everything and utilize load balancers. This allows us to maintain unparalleled uptime. This is a major differentiator for Misk, especially in the hosting industry, where 99% of the hosting companies host your web site on a single server. NOT AT MISK!

Our servers are housed at an Internap facility. Internap is a known leader in high quality co-location services. This ensures that our servers are physically secured 24/7 and gives us access to some of the highest quality, N+1 redundant, (and expensive) low-latency bandwidth on the internet. That means the fastest website load times.

We've developed our website and all the software that powers it from scratch, in-house. This allows us to bring new features to our customers very quickly and gives us the freedom to think outside-the-box. The biggest benefit you get from this is a website that, "Just Works". With years of experience at this, we've learned so much about this stuff and usability. We hope our new website is a clear indication of what experience brings to the table.

Some examples of unique features due to our incredibly intelligent team and in-house software development:

Ajax We've been using Ajax for years before this technology was even called ajax on our domain search pages. We recently switched the domain search pages back to non-ajax so we could work on some upgrades. However, we continue to use AJAX in a number of places on our website including our shopping cart. Changes to options in your shopping cart are made immediately without having to use a "Update Cart" button. We also use auto-complete thought the control panel to power features such as the Domain Quick Jump box that suggests names to manage for you based on the domains in your account.

Country Targeting We auto detect the country you're connecting from and select the appropriate country level checkboxes on the domain search by default. When creating a new account, we also auto fill your count Auto country populate.

PayPal Integration We're directly integrated with PayPal Express Checkout. This means if you select PayPal as your payment method, we'll send you to PayPal's site to make the payment and PayPal will send you back to finish the order immediately. No waiting for the PayPal payment to be credited to your account, etc.

There hundreds of features like above integrated throughout our services . The Misk development team is detail oriented and a group of perfectionists driven with a passion to innovate. For example, just take a look at our web hosting service with features like hosting on a grid, content compression, and ssl ftp. You can't buy anything like it anywhere else. The same innovative instinct extends to every feature in ever product we offer including domain cloaking/forwarding, our spam filtering and email, custom dns, and so much more!