Pointing to Your Own Mail Server

Are You Running Your Own Mail Server?

Follow the steps below to point your domain name to your own Mail Server.

Create the Mail A Record
If you plan on running your own Mail Server to handle all email for your domain name, you will first need to create an A Record which assigns an IP Address to your "Mail Server Hostname". Please follow the instructions below to do so.

  1. Please visit http://www.misk.com and login to your "Control Panel" using your username and password.
  2. Click on your domain name under "All Domains".
  3. Click on Advanced Settings in the "Domain Actions" panel.
  4. Click on Add A/CNAME Record.
  5. Enter the Hostname of your Mail Server in the "Hostname" field (i.e.: "mail") and the IP Address in the "IP Address / Destination Hostname" field.
  6. Click Save Settings to save the changes.

Updating the MX Record
You will then need to edit the Root ('@') MX Record in your Misk control panel. You may manually change the "Mail Server Hostname" that your domain points to by following the instructions below.

  1. Please visit http://www.misk.com and login to your "Control Panel" using your username and password.
  2. Click on your domain name under "All Domains".
  3. Click on Advanced Settings in the "Domain Actions" panel.
  4. Click on Edit next to the Root ('@') MX Record.
  5. Enter your "Mail Server Hostname" in the corresponding field (i.e.: "mail.yourdomain.com").
  6. Click Save Settings to save the changes.

Note: Make sure that you edit the Root ('@') MX Record. Do not create a new MX Record with the Hostname, "mail". If you have deleted your original Root ('@') MX Record, you will need to create a new one. When you create the new MX Record, make sure you enter '@' in the "Hostname" field, which specifies the "Root" of your domain name.

Do You Have Multiple Mail Servers?

Our Custom DNS service allows you to create multiple MX records associated with your domain name so that you can effectively have a backup mail server.

Troubleshooting

Emails Not Being Received by your Mail Server?

Check that Domain is Correctly Configured

Follow the instructions above to make sure that you have correctly configured your domain name to point to your Mail Server.

Check that your Mail Server is Correctly Setup

If the domain name is correctly setup, but you are still unable to connect to your mail server you will want to contact your Mail server manufacturer for further assistance troubleshooting your Mail Server.

CONTACT MISK.COM SUPPORT
  • Current Time at Misk.com 8:31 AM on Sunday
  • Email Support support@misk.com
  • Phone Support Available 9AM-5PM EST M-F US: 845-896-4602
    Canada: 416-628-1079
    UK: 0207 101 9596
    All: +1 845 896 4602
  • Fax Support All: +1 845 510 1878
  • Street Address 973 Main St., Suite B
    Fishkill, NY 12524 USA
SEARCH MISK.COM
Misk Domain Essentials