Misk.com Filtering Philosophy
Misk.com believes that the concept of having a Spam folder is completely ineffective,
encourages bad software design, and results in more lost email than without it.
In the marketplace, you'll find Spam filtering products that range in cost from
free to thousands of dollars. What's surprising is that Spam filtering effectiveness
varies and does not correlate to cost! Everyone says they're the best (with reports
to prove it) and there's no way to really know without trying it yourself.
Lets face it. No one has time to check their Spam folder every day. A major pitfall
that occurs from this is organizations then create filters that catch too much,
thinking the email will go to the Spam folder if they make a mistake. This results
in messages in your Spam folder that go unnoticed and give the impression of being
delivered to the sender.
Our philosophy is focused on researching and implementing Spam filtering methods
that filter out Spam while maintaining a very low "false positive" (mistakes) rate.
In addition, we ensure that all email we identify as Spam are rejected before being
accepted into our mail server. This allows the sender to receive a bounced message
from their mail server and therefore lets them realize that their message didn't
get through (a huge problem in most Spam filtering methods).
Double Layer Spam Filtering System
Misk.com has developed a Double Layer Spam Filtering System to protect your Inbox
from unwanted Spam messages.
First Layer
This layer is responsible for rejecting between 60 and 90% of incoming messages
depending on spam volume on any given day before they even reach our customers.
That means right off the bat we know more than half your email is Spam!)
This layer utilizes a public list of verified Spam sources and computers infected
with illegal 3rd party exploits, including open proxies (HTTP, socks, AnalogX, wingate,
etc.), worms/viruses with built-in Spam engines, and other types of trojan-horse
exploits. We use the
Spamhaus Blacklist as
our source for this information.
We have tried and tested numerous other blacklists and found that the "false positive"
rates of all other blacklists are unacceptable and hence avoid other blacklists.
Rest assured that we've done significant testing and found this layer to be incredibly
effective. We've never received any complaints regarding emails rejected by this
layer.
Second Layer
Even though our first layer filters out over half of all messages received as Spam,
our developers weren't satisfied. Developed in-house, this second layer is our own
special tested cocktail of various spam fighting methods, which keeps changing as
our spammers change their tactics.
Some of our current methods include including checking against an internal known
spammers list, checking for common spammer links in emails, checking for image spam,
smtp protocol tests, and a number our own secret tests and methods that seem to
be working well!
As you know we're very serious about "false positives" and messages that hit this
rules are rejected inline, which means the sender should receive a bounced email
from their mail server. This helps ensure in the off change there is a false positive,
the sunder knows to get in touch with you another way. No one else does this because
most rely on spam folders, quarantines, and ineffective filters!
Note, we don't use the open source free software Spam Assassin, which most of our
competitors offer as part of their solution. Spam Assassin is a great piece of software,
but the industry has changed quite a bit since it was originally developed and our
testing has found that content and bayesian based filters are rampant with false
positives and low spam catch rates.
Client Side Spam Filtering
Even after all our filtering efforts, and depending on a wide variety of factors
including the age of your email address and whether you're being targeted, you may
still receive an unacceptable amount of Spam. At that point, you will need a more
thorough solution for fighting Spam.
We've found that
Cloudmark, a software
based solution that installs on your computer and works with your email client,
has been highly effective in identifying and removing Spam with very few "false
positives" (mistakes). We've found that the software shines for those who receive
a very large amount of email. The cost is $39.95/year and protects all email addresses
setup one computer. There is a
free 15-day trial available for Microsoft Outlook and Outlook Express.
Misk.com is not associated with Cloudmark nor do we receive a commission on sales,
so you know our recommendation of this product is genuine!
If you are a Mac OS X user,
SpamSieve
is an award-winning Spam filter, which combines advanced filtering with whitelisting
and blacklisting features. SpamSieve also offers a 30-day free trial, and works
with nearly all major Mac OS X email clients including Mac Mail and Entourage.